VN
- Improve service quality and speed up deliveries
- Expand our service offerings to include parcels, documents, fresh food, and oversized items.
- Strengthen our logistics network and boost our competitive edge.
Company visions
Express delivery is the lifeblood of today’s global economy, connecting people and businesses worldwide. Vietnam’s express delivery market is poised for significant growth, with projections of a 20-25% annual increase.
To stay ahead in this dynamic industry, Libra Express has set ambitious goals for 2030, focused on:
- Build an e-commerce platform to deliver express services directly to online shoppers.
- Provide multiple secure payment options for customer convenience.
- Implement a robust traceability system to guarantee the safety of our food products.
- Switch to eco-friendly packaging made from recycled materials to minimize plastic waste.
- Promote environmental consciousness among our team and customers through educational initiatives.
- Develop a highly skilled workforce with technical and soft skills to drive industry growth.
- Create a workplace that is professional, dynamic, and fosters innovation.
- Attract and retain top talent by offering competitive compensation and benefits.
Core values
Our core values are the guiding principles that shape everything we do at Libra Express.
- We put our customers first, understanding their needs to deliver outstanding service.
- We value your feedback and are always here to help.
- Our goal is to provide a seamless and satisfying customer experience.
- We guarantee timely deliveries to the right place, ensuring your goods arrive safely.
- Our advanced systems and streamlined processes deliver faster, more accurate service.
- We’re always working to improve our services to meet your evolving needs.
- Your goods are safe with us. We employ stringent security measures to protect your shipments.
- We value trust and always fulfill our contractual obligations to our customers.
- Our team of employees is well-trained and professional, with a quick, enthusiastic work style, always ready to assist customers.
- We provide attentive customer service, addressing all inquiries and feedback promptly and efficiently.
- We are always striving for improvement and enhancing our service quality to achieve the highest level of customer satisfaction.
- Collaborate with transportation, warehousing, and packaging service providers to negotiate favorable rates and reduce operational costs.
- Develop an efficient transportation network, minimizing empty loads and optimizing delivery routes.
- Provide training to enhance employees’ professional skills, cost-saving consciousness, and effective resource utilization.
Company missions
For business customers
We offer tailored business solutions and exceptional transportation services to meet your unique needs. Experience timely deliveries, guaranteed quality, and a strengthened brand reputation.
For individual customers
Delivering a world-class express delivery service, we aim to become the preferred choice for businesses and consumers, fostering the growth of e-commerce in Vietnam.
For Libra’s staff
Libra Express is committed to creating a safe, healthy, professional, and dynamic work environment, providing opportunities for employees to develop and enhance their personal value.
Mr. Ngô Văn Tấn Phát
CEO of Libra Express
